Customer Service Specialist (20-22 triệu VNĐ)

Working Location: Van Trung Industrial Park, Bac Giang

1. Job Responsibilities

• Maintain and further develop the Companys existing customer base.
• Coordinate with relevant departments in the Factory to ensure customer requirements are met in terms of product quality and delivery schedule.
• Prepare and submit reports as required for the role.

2. Job Requirements

• University degree in any major.
• 1–3 years of experience in a similar position, or experience working in a factory in customer-facing roles (such as Customer Service, Sales, or Project Manager).
• Able to use both English and Chinese in daily work.
• Personal qualities: proactive, flexible, and adaptable.

3. Benefits

• Working time: Monday to Friday and 2 Saturdays per month.
• 13th-month salary (based on business performance, but guaranteed).
• Social insurance contribution starting from the probation period, with a contribution base equivalent to 60–70% of total salary.
• Annual seniority bonus and year-end bonus.
• Full statutory benefits in accordance with Vietnamese labor law: Social Insurance, Health Insurance, Unemployment Insurance.
• Allowances: housing and fuel/transportation.