Quality Assurance Team Leader

Job Purpose

This annex lists specific duties, skills, and expectations that expand the core job description. It clarifies daily responsibilities across lines, supports onboarding and cross-training, and helps supervisors assign work and assess competence. It also reduces role ambiguity, promotes consistent execution, and provides a quick reference for performance reviews and rostering

Main Duties

• Act as the overall lead for Quality Assurance and Documentation across all commissary functions.
• Develop, implement, and monitor QA systems, documentation standards, and inspection procedures to ensure product consistency and compliance.
• Supervise QA Officers and Associates in conducting daily quality checks on raw materials, production processes, and finished products.
• Review, validate, and archive production records, checklists, and reports from all sections.
• Ensure all documentationsuch as monitoring sheets, temperature logs, calibration records, and checklistsis properly completed and filed.
• Coordinate with Section Leaders and the Operations Team to address non-conformances and implement corrective actions.
• Lead internal audits to verify adherence to hygiene, safety, and operational standards.
• Provide QA training and orientation for staff to strengthen awareness and compliance.
• Collaborate with Production and Warehouse teams to ensure traceability and product integrity throughout the supply chain.
• Continuously evaluate processes and recommend improvements to enhance quality consistency, reduce waste, and improve documentation accuracy.

Qualifications

Education & Experience

• Bachelors degree in Food Technology, Food Science, Industrial Engineering, or any related field.
• Minimum of 35 years experience in Quality Assurance within a food manufacturing, commissary, or FMCG environment.
• Experience in supervising or leading QA staff is preferred.

Technical Skills

• Strong knowledge of QA methodologies, food safety standards, and regulatory requirements (e.g., GMP, HACCP, ISO 22000).
• Proficient in documentation control, record management, and audit procedures.
• Ability to conduct root cause analysis, implement corrective and preventive actions (CAPA), and evaluate process performance.
• Familiarity with production equipment calibration, temperature monitoring systems, and traceability processes.
• Competent in using MS Office or Google Workspace (Sheets, Docs, Forms).
• Experience with digital QA systems (preferred but not required).

Core Competencies

• Excellent attention to detail and strong analytical skills.
• Strong leadership and team supervision capabilities.
• Good communication skills for coordinating with Operations, Production, and Warehouse teams.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong sense of ownership and accountability for quality and compliance.

Other Requirements

• Willing to work onsite in the commissary.
• Amenable to shifting schedules, depending on production needs.