IT Operations Intern

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Job Overview:

The IT Operations Intern will assist in the maintenance, monitoring, and troubleshooting of the organizations IT infrastructure. This role offers hands-on experience with IT systems and processes, contributing to seamless operational support and innovative solutions.



KEY RESPONSIBILITIES:

• Assist in managing and maintaining hardware, software, and network systems.
• Perform routine checks on system performance and report issues to the IT team.
• Help resolve basic technical problems for end-users and escalate complex issues as needed.
• Monitor network and server health using diagnostic tools.
• Support the team in identifying and mitigating potential risks to system availability.
• Maintain records of IT assets, configurations, and support tickets.
• Assist in documenting standard operating procedures (SOPs) and technical guides.
• Participate in IT projects, such as system upgrades, migrations, or new technology rollouts.
• Collaborate with team members to ensure timely and efficient project delivery.
• Stay updated on IT trends and best practices to suggest improvements.
• Attend training sessions and workshops to enhance technical knowledge.

Requirements:

• Willingness to learn about IT systems
• Good analytical skills
• Good communication skills
• Team player with good presentation skills
• Ability to troubleshoot hardware, software and network problems
• Understands project management
• M365 stack knowledge
• Understands ITIL practices
• Familiar with various operating system and databases
• Can understand IT logs for audit 

Eligibility Criteria:

• Engineering Graduates/ Post-graduates in Computers (or) IT
• Any relevant diploma in IT

Benefits:

• Satisfaction of Working for a Social Cause to eradicate the perpetual unemployability issue amongst freshers, by helping millions of students get job-ready, in time!
• Internship Certificate from Cloud Counselage Pvt. Ltd.
• Opportunity for apprenticeship and stipend w.e.f. the completion of 3 months full-time internship
• Letter of Recommendation based on performance
• Opportunities for professional development and career growth.
• A collaborative and dynamic work environment.
• Networking opportunities with industry experts and researchers
• Flexible working hours and a supportive work environment

Job Location: Remote

NOTE: Our noble initiative 'IAC VISION 2030' @ https://www.cloudcounselage.com/vision2030 would bring 85 MN (8.5 Cr.) global jobs to India by 2030 which otherwise would go vacant due to global talent shortage. This would provide employment and career opportunities for millions of job-ready interns, freshers, professionals and entrepreneurs through our Industry Academia Community (IAC). By submitting your application you become a free member of IAC (5 Lakh+ Members from 40+ Countries).