Ecommerce Specialist

Position Title: Ecommerce Specialist

Work Set Up: Work From Home

Schedule: 9:00 PM - 6:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

This role supports the onboarding, setup and ongoing maintenance of company stores within our custom ecommerce platform. The position manages product imports, pricing, settings, images and store configurations while ensuring data accuracy and quality assurance before stores go live. The role provides operational support, reporting, and customer assistance to ensure a smooth ecommerce experience.

The position will initially focus on product and data management, platform maintenance, and store setup. There will be opportunities to expand and grow.

What You'll Do:

• Set up and maintain company stores and distributor websites within the ecommerce platform

• Import and manage product data, pricing, attributes, images, and size charts

• Update store settings including addresses, taxes, coupons, and gift certificates

• Audit and review stores for quality assurance before go-live

• Monitor and resolve order or system errors within company stores

• Manage store users including account uploads, deactivation, and password resets

• Coordinate store setup timelines and scheduling with internal teams

• Assist with platform integrations and feature testing before production release

• Provide reporting and operational support to internal teams and customers

• Respond to general inquiries and provide technical assistance related to company stores

• Open or close stores and manage maintenance requests as needed

What We're Looking For:

• Strong attention to detail and data accuracy

• Excellent organizational and time management skills

• Strong communication and customer service skills

• Experience with ecommerce platforms, product management, or website administration preferred

• Ability to troubleshoot issues and resolve problems efficiently

• Comfortable working with data imports, spreadsheets, and system tools

• Ability to collaborate with cross-functional teams

• Must be available to work US daytime hours

Why You'll Love Joining the CO Fam!

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!