Document Controller

Position Title: Document Controller

Work Set Up: On-Site

Schedule: 2:00 PM - 11:00 PM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

The Document Controller is responsible for managing and controlling all company documents and ensuring that accurate information is distributed throughout an organization, on time and to the right people. This role plays a crucial part in maintaining document security, accessibility, traceability, and version control, especially in environments where compliance, accuracy, and organization are critical.

What You’ll Do:

• Execute playbooks / documentations and create formats integrated with ISO Standard

• Manage the document control system, including document numbering, filing, archiving, retrieval, and disposal

• Ensure documents are stored securely and easily accessible by authorized personnel

• Maintain and update document control logs and records

• Control the issuance, distribution, and retrieval of internal and external documents

• Implement and maintain document control processes and procedures

• Coordinate with different departments to ensure documents meet company standards

• Monitor the flow of documents, identify bottlenecks, and propose improvements

• Assist in audits by preparing document-related records as needed

• Ensure all documentation complies with legal, regulatory, and quality standards

• Train staff on document control procedures and software systems

What We’re Looking For:

• Bachelor’s degree in Industrial Engineering or related field preferred

• Proven experience in a document control or administrative role

• Familiarity with document management software

• Strong organizational and time management skills

• Attention to detail and ability to manage large volumes of documents

• Excellent communication and interpersonal skills

• Ability to handle confidential and sensitive information with discretion

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup --it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work -- it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!