About the job QA Specialist (Healthcare)
Position Title: QA Specialist (Healthcare)
Work Set Up: On-Site
Schedule: 9:00 PM - 6:00 AM PHT
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
We are seeking a detail-oriented QA Specialist (Healthcare) with a strong background in quality assurance and compliance within the home healthcare industry. This role requires expertise in clinical documentation, regulatory compliance, and quality improvement initiatives.
What You'll Do:
Review and audit clinical documentation to ensure compliance with state, federal, and agency guidelines
Provide feedback and training to clinicians to enhance documentation accuracy and completeness.
Monitor patient records to ensure adherence to quality standards and regulatory requirements
Collaborate with clinical staff to address deficiencies and implement timely corrections
Assist in developing and implementing quality improvement initiatives
Stay updated on regulatory changes affecting home healthcare and adjust policies accordingly
Ensure compliance with best practices and organizational quality standards
What We're Looking For:
Minimum 3 years of experience in home health quality assurance, compliance, or a related field
At least 1 year of experience with Data Soft Logic (DSL) EMR System
Strong understanding of Medicare, Medicaid, and state regulations for home health agencies
Excellent attention to detail and ability to analyze clinical documentation
Strong communication and training skills
Ability to work independently in a remote setting while collaborating with the team
Why Youll Love Joining the CO Fam!
At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup --its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.
Heres whats in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, its not just about work -- it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team!