Graphic Designer

Position Title: Graphic Designer

Reports To: Partner, Partner Advisor

Primary Relationships: Partner Team

Date: October 2024

Schedule: 6:00 AM - 3:00 PM PHT

Responsibilities:

• Adhere to company policies and procedures for order processing, artwork creation, and quality control

• Communicate effectively and professionally with local suppliers, offshore factories, and clients via telecom and email

• Coordinate the entire production process, from order creation to shipment, ensuring timelines are met and minimizing errors or returns

• Manage the approval process for decoration artwork, ensuring all designs align with brand guidelines and project specifications

• Accurately and efficiently process purchase orders using order management systems

• Handle freight bookings and logistics to ensure timely deliveries

• Maintain accurate records of all completed jobs and ensure they are prepared for shipment

• Provide customer service support as needed

• Assist with general office administration duties

• Manage work-in-progress reports and supply chain management tasks

Qualifications:

• Strong written and verbal communication skills with a customer-first mindset

• Exceptional attention to detail and the ability to manage multiple tasks under strict deadlines

• Proficiency in Corel Draw or Adobe Illustrator is preferred, but not essential

• Strong computer skills, including proficiency in Microsoft Excel and Word

• Reliable and committed with strong work ethics

• Basic understanding of decoration methods such as Screen Printing, Pad Printing, Laser Engraving, and Embroidery is an advantage, but not essential

• Experience in production scheduling and customer service is preferred