About the job Administration Officer
Position Title: Administration Officer
Work Set Up: Onsite
Schedule: 8:00 AM - 5:00 PM PHT
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
The primary focus of this role is to provide administrative support to the team by handling electronic filing, forwarding correspondence, collating reports, and maintaining our ticketing/open case system for incoming client and departmental queries.
What You’ll Do:
Manage electronic filing and forward correspondence to clients (Note: no direct client contact)
Collate and prepare reports for our clients
Assist with the preparation of general mail
Maintain and manage the ticketing/open case system for incoming client and departmental inquiries
Perform ad hoc administrative tasks as needed to support the administration team in Australia
What We’re Looking For:
Minimum 2-3 years of experience in an administrative role
Graduate of any Business-related course or similar administrative experience in the BPO industry (preferred)
Proficiency in Microsoft Office programs
Excellent written English communication skills
Strong attention to detail
Why You’ll Love Joining the CO Fam!
At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup-it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.
Here’s what’s in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!