Sales Representative (AUS)

Position Title: Sales Representative 

Work Set Up: Onsite

Schedule: 7:00 AM - 4:00 PM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We’re looking for a proactive and detail-oriented Sales Representative to join our team! In this role, you'll respond to customer inquiries, prepare accurate quotes and visuals, and work closely with the BDR team to ensure a smooth handoff of leads.

What You’ll Do:

• Respond to customer inquiries and requests promptly and professionally

• Prepare accurate and comprehensive quotations and visuals for customers based on their requirements, offering additional products with the view to upsell and cross at every opportunity

• Collaborate with the BDR team to ensure a smooth transition of leads/customers and provide all relevant information for follow-up

• Maintain a high level of accuracy and attention to detail in all aspects of the quotation and artwork process, including correct item quoting, supplier selection, and appropriate markup

• Continuously update and maintain product and supplier knowledge, staying informed about pricing, best selling products, upcoming events and changes in offerings

• Monitor and track quotation metrics, including the number of leads quoted and the quality of quotes, to meet or exceed targets

• Collaborate with cross-functional teams, such as sales, procurement, and marketing, to gather necessary information to maximize the potential on every lead

What We’re Looking For:

• Previous experience in a sales support within a customer service role, preferably in a related industry

• Excellent attention to detail and strong organizational skills to manage multiple quotations simultaneously

• Proficient in using quotation and CRM software, with the ability to learn new systems quickly

• Exceptional communication and interpersonal skills, both written and verbal, to effectively interact with customers and internal stakeholders

• Strong numerical aptitude and analytical thinking to ensure accurate pricing and markup.

• Ability to work independently and prioritize tasks in a fast-paced environment

• Proactive and self-motivated, with a strong sense of urgency to meet customer needs and achieve targets (see targets below)

Targets:

• Ability to generate a minimum of 10 new quotations per day with a 30% conversion rate from quote to order.

• Addition of two alternative products to offer alternatives or cross-sell.

• Incorporation of an additional price break to upsell

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup --it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work -- it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!