About the job Lead Processor
Position Title: Lead Processor
Work Set Up: Work from Home
Schedule: 9:00 PM - 6:00 AM PHT
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
We are seeking a detail-oriented and proactive Lead Processor to join our dynamic sales team. The Lead Processor will be responsible for managing and processing incoming leads, ensuring accurate data entry, tracking lead status, and coordinating with sales consultants to optimize lead conversion. The ideal candidate is highly organized, analytical, and skilled at working in a fast-paced environment.
What You’ll Do:
Process and manage incoming sales leads from various sources, ensuring timely and accurate data entry into CRM systems
Validate and qualify leads to ensure accuracy, completeness, and readiness for the sales team
Monitor lead pipelines and track lead progress, maintaining up-to-date and accurate records
Collaborate with sales and marketing teams to enhance lead generation strategies
Analyze lead performance metrics, identify trends, and provide reports to management
Ensure compliance with data management and privacy standards
Assist in the development and refinement of lead processing workflows and documentation
Generate reports on lead activity, conversion rates, and pipeline status for management review
What We’re Looking For:
Proven experience in lead processing, sales support, or a similar administrative role
Proficiency in CRM platforms and Microsoft Office Suite
Excellent data entry skills with strong attention to detail and accuracy
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks in a fast-paced environment
Familiarity with sales processes and terminology is a plus
Experience in a sales or B2B sales environment
Should have an IT background
Quickly adapt to new technical challenges as they arise
Why You’ll Love Joining the CO Fam!
At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup-it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.
Here’s what’s in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!