Quality Assurance Engineer

Position Title: Quality Assurance Engineer

Work Set Up: Onsite

Schedule: 9:00 PM - 6:00 AM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are looking for a Quality Assurance Engineer to ensure the reliability and performance of our software products. This role involves collaborating with the development team to understand requirements, designing and executing test cases, troubleshooting issues, and maintaining test documentation.

What You’ll Do:

• Collaborating with the software development team to understand product, story, feature, and bug requirements, and preparing test cases accordingly

• Working closely with developers to troubleshoot and resolve issues

• Designing and executing test cases and scripts to assess functionality, usability, and performance while identifying areas for improvement

• Re-executing test cases to ensure previous issues are resolved and the software is functioning correctly

• Maintaining test cases, test scripts, test reports, and documentation

• Participating in Agile-Scrum development processes and providing feedback for continuous improvement

• Staying updated with the latest technologies, industry trends, and best practices in software testing

What We’re Looking For:

• 3-5 years of experience as a QA Engineer or Test Engineer

• Experience in manual and automated testing using tools like Playwright and Selenium, with JavaScript or TypeScript

• Proficiency in API testing tools such as Postman, Swagger, Apache JMeter, and SoapUI

• Hands-on experience in planning, designing, writing, and executing test cases and scripts

• Familiarity with bug-tracking tools like Jira, Bugzilla, Redmine, GitHub, and GitLab

• Strong understanding of Agile-Scrum methodologies

• Excellent analytical, communication, time management, and problem-solving skills.

• Basic knowledge of SQL for database testing

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup --it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work -- it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!