Accounts Receivable Analyst I (Project-Based)

Position Title: Accounts Receivable Analyst I

Work Set Up: Onsite

Schedule: 8:00 PM to 5:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

The Accounts Receivable Analyst I is responsible for maintaining the integrity of accounts receivable by ensuring the accuracy of assigned customer accounts, including collections, cash application, chargebacks, overpayments, and customer requirements. This individual will collaborate with various departments for documentation, reporting, education and to ensure the accuracy of customer accounts.

What You’ll Do:

• Build relationships with customers, manage collections, and ensure timely payments

• Process cash receipts, resolve payment issues, and update the ERP system

• Track chargeback data, close transactions, and update records daily

• Maintain cash tracking spreadsheets for reporting and reconciliation

• Investigate and dispute payment deductions, collaborating with other departments as needed

• Classify chargebacks, update records, and work with accounting to review accruals

• Ensure invoices meet customer requirements for direct import shipments

• Process adjustments like shortages, pricing issues, and freight discrepancies

• Identify customer trends and provide support for credit evaluations

• Help train team members and provide backup support

• Prepare regular and special customer reports

• Assist with other projects as needed

What We’re Looking For:

• Bachelor’s degree in accounting, finance, or related field is required; equivalent cumulative and progressive work experience will be considered in lieu of degree

• Minimum of 0 - 2 years of relevant, preferably in a manufacturing organization with retail Customer interaction

• Proficiency in Microsoft Word and Excel is required

• Experience with ERP or similar database programs is preferred

• Strong attention to detail

• Excellent analytical and problem-solving skills

• Organizational and time management skills

• Excellent written and verbal communication skills

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup-it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!