About the job Payment Application Specialist
Position Title: Payment Application Specialist
Reports To: Partner, Partner Advisor
Primary Relationships: Partner Team
Date: October 2024
Schedule: 8:00 PM - 5:00 AM PHT
Responsibilities:
Process customer payments, research merchant service inquiries, and reconcile deposit activities while continuously applying process improvement tools and concepts
Utilize the companys treasury management systems to apply various forms of payments to customer invoices, accounts, or sales orders for advanced payments
Enter and reconcile daily payment batches in the system to ensure data accuracy
Forward documentation for partial or excess payments to accounts receivable for follow-up
Research and respond to merchant service providers regarding credit card chargeback inquiries, post chargebacks to customer accounts, and notify accounts receivable for further action
Post monthly merchant service fees and record summary activity
Reconcile daily deposit activities, including checks, lockbox, direct deposits, wire transfers, and credit card payments, with the general ledger and company bank accounts
Prepare daily summaries of credit card activity by card type and merchant account
Assist with cash reconciliation inquiries and other related research tasks
Perform additional administrative duties, including scanning documents, filing payment data, and assisting accounts receivable with payment application research
Qualifications:
Strong proficiency in data entry, computer search functions, and specialized accounting software
Bachelor's degree in Accounting or in a related field
In-depth knowledge of accounts receivable processes and procedures
Advanced skills in spreadsheet, word processing, and database software
At least one year of experience in accounts receivable, payment application, or related accounting activities
High attention to detail with excellent communication skills