About the job US HR Specialist
Position Title: US HR Specialist
Work Set Up: On-Site
Schedule: 9:00 PM - 6:00 AM PHT
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga
Quick Rundown:
We are seeking a skilled HR Administrator to join our team and assist with various human resources functions. The HR Administrator will work closely with the HR lead to provide administrative support and ensure smooth operations within the HR department.
What You’ll Do:
Support the business in all aspects of human resources administration, including
Onboarding audits, employee relations, and benefits administration.
Coordinate new employee onboarding, including running new hire
Background checks and assisting with benefits enrollment.
Maintain accurate employee records in the HRIS system, ensuring data integrity and confidentiality.
Process employee changes, including promotions, transfers, and terminations, and update HR databases accordingly.
Oversee benefits administration, including enrollments, changes, and terminations, and serve as a point of contact for employee inquiries.
Prepare and distribute HR-related documents, such as offer letters, employment contracts, and employee handbooks.
Assist with employee relations matters, including questions and concerns.
Coordinate training and development activities, including scheduling training sessions, tracking employee participation, and maintaining training records.
Ensure employee credentials stay up to date. Send reminders, upload credentials when turned in, and communicate with operations prior to expiration of field employee credentials.
Perform daily, weekly, monthly, quarterly and yearly duties as listed in Monday.com
Provide general administrative support to the HR department, including answering phones, responding to emails, and filing paperwork.
What We’re Looking For:
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
Previous experience in human resources administration or a related role is required
US HR experience required
Strong organizational skills with the ability to multitask and prioritize workload effectively
Excellent attention to detail and accuracy in data entry and record-keeping
Proficient computer skills, including Microsoft Office Suite and HRIS software
Experience with ADP software is a plus
Experience with automation tools or process automation is a plus
Excellent communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive information with discretion
Knowledge of employment laws and regulations
Ability to work independently and as part of a team in a fast-paced environment
Flexible and adaptable to changing priorities and deadlines
Home health industry experience is a plus
Why You’ll Love Joining the CO Fam!
At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.
Here’s what’s in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!