Finance Operations Manager (Controller)

Position Title: Finance Operations Manager (Controller)

Work Set Up: On-Site

Schedule: 2:00 PM to 11:00 PM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking a skilled Finance Operations Manager (Controller) to oversee day-to-day accounting and finance operations, including A/R, A/P, invoicing, cash flow management, and compliance. This role manages the Accounting Team Manager and Tax & Treasury Manager, drives financial process improvements, and supports the implementation of financial systems. The position reports to upper management and collaborates closely with the Director of Strategic Finance and Investments.

What You’ll Do:

• Daily Accounting & Finance Operations:

  • Oversee the daily management of the accounting team, ensuring accurate financial transactions and record-keeping

  • Supervise the Accounts Team Manager and the Tax and Treasury Manager to ensure effective operations across accounts receivable, accounts payable, and cash flow management

  • Manage all accounts payable functions, including invoice approval, vendor payments, and maintaining supplier relationships

  • Oversee accounts receivable processes, ensuring timely invoice creation, customer payments, and cash application

  • Monitor and manage company cash flow, including forecasting to ensure sufficient liquidity for ongoing operations

  • Ensure timely and accurate reconciliation of all accounts, including bank and credit card statements

  • Support the preparation of monthly, quarterly, and annual financial statements

• Team Leadership & Management:

  • Provide leadership and tactical management to the accounting and finance teams, including coaching, mentoring, and performance evaluations for the Accounts Team Manager and Tax and Treasury Manager

  • Develop and implement team goals and performance metrics to ensure alignment with the organization’s financial objectives

  • Coordinate and delegate tasks to ensure the finance team meets deadlines for month-end close, accounts reconciliation, and financial reporting

  • Identify training needs within the department and support the continuous development of staff to enhance productivity and expertise

• Cash Flow Management & Reporting:

  • Maintain control over the company’s cash flow, ensuring optimal balance between receivables and payables to avoid cash shortages

  • Oversee the preparation of daily, weekly, and monthly cash flow reports, ensuring accuracy and timeliness

  • Work closely with the Director of Strategic Finance to provide input on cash flow forecasts and liquidity strategies, ensuring alignment with investment goals

  • Coordinate with external partners, including banks and auditors, to support cash management and ensure compliance with financial agreements

• Technology Implementation & Process Improvements:

  • Lead the identification and implementation of new financial technologies to improve workflows, increase automation, and enhance the overall efficiency of the finance and accounting functions

  • Streamline current processes to reduce manual efforts, increase data accuracy, and improve overall workflow within the finance team

  • Collaborate with the Director of Strategic Finance and the IT department to identify and implement financial technologies that streamline operations and improve strategic insights

  • Provide training and support to the finance team in adopting new technology and tools

• Financial Reporting & Compliance:

  • Oversee the preparation and submission of financial reports to upper management, ensuring all reports are accurate, timely, and comply with internal policies

  • Ensure compliance with all tax, regulatory, and financial reporting requirements, including liaising with the Tax and Treasury Manager for the filing of taxes

  • Monitor adherence to internal controls, policies, and procedures to ensure the integrity of the financial reporting process

  • Support external audit processes by preparing documentation, responding to inquiries, and ensuring timely completion of audits

• Collaboration & Communication:

  • Reporting Structure: The Finance Operations Controller reports directly to upper management, providing regular updates on daily financial operations, cash flow, and performance metrics

  • Dotted Line Reporting: Maintain regular (monthly/quarterly) check-ins with the Director of Strategic Finance and Investments to align day-to-day finance operations with the broader strategic financial goals of the company

  • Team Communication: Conduct regular meetings with the Accounts Team Manager and the Tax and Treasury Manager to review operational performance, resolve issues, and ensure effective team coordination

  • Upper Management Reporting: Provide detailed monthly and quarterly financial updates to upper management, including performance summaries and cash flow forecasts

  • Technology Communication: Collaborate with the Director of Strategic Finance and Investments and IT teams to align technology and process improvement projects with strategic goals

What We’re Looking For:

• Bachelor's degree in Accounting, Finance, or related field (CPA or CMA preferred)

• Minimum of 7-10 years of progressive accounting and finance experience, with a focus on operational management

• Proven experience in managing cash flow, accounts receivable, accounts payable, and financial reporting

• Strong leadership and team management skills, with the ability to coach, mentor, and motivate teams

• Excellent knowledge of financial regulations, tax laws, and compliance requirements

• Experience implementing financial technologies and improving workflows and processes

• Strong analytical, communication, and problem-solving skills

• Proficiency in financial software systems and ERP platforms

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!