Credentialing Specialist (Medical Operations Assistant)

Position Title: Credentialing Specialist (Medical Operations Assistant)

Schedule: 8:00 PM to 5:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga

Quick Rundown:

We are looking for a highly detail-oriented Virtual Medical Operations Assistant to support administrative functions in a fast-paced, lean U.S.-based healthcare environment. While medical credentialing experience is not required, it is a strong advantage. The ideal candidate is proactive, adaptable, and comfortable managing multiple priorities with minimal supervision.

What You'll Do:

• Maintain accurate and organised records, spreadsheets, and documentation.

• Review and verify information with close attention to detail.

• Communicate professionally with internal teams and external partners via email, chat, and phone.

• Assist with onboarding tasks, HR-related paperwork, or compliance processes when needed.

• Support operational tasks such as data entry, reporting, and follow-ups.

• Coordinate with U.S.-based leadership in a fast-paced, lean work environment.

• Track deadlines, follow up on pending items, and ensure tasks are completed on time.

What Were Looking For:

• Experience in roles requiring strong attention to detail (administrative, auditing, compliance, etc.)

• Experience working with a U.S.-based company, preferably in a fast-paced, lean team structure

• Excellent English communication skills,  both written and verbal

• Strong organisational and documentation skills

• Ability to work U.S. hours

• Preferred Qualifications (Nice-to-Have)

• Medical credentialing experience

• HR Assistant or HR Coordinator experience

• Virtual Assistant experience

• Strong spelling, grammar, and basic math skills (e.g., converting inches to decimals)

• Background in healthcare administration, medical billing, or insurance

• Familiarity with compliance-driven environments

• Experience handling confidential data or working with sensitive information

• Knowledge of U.S. healthcare terminology, NPI/DEA/insurance credentialing workflows (even basic exposure)

• Ideal Candidate Traits

• Highly dependable and consistent with deliverables

• Strong critical thinking and problem-solving ability

• Able to multitask without sacrificing accuracy

Why You'll Love Joining the CO Fam!

At Clark Outsourcing, we are redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!