(115) University Nights Library Ambassador

Role: University Nights Library Ambassador

Shift Pattern: 22:45pm 07:45 am (36 hours a week, 4 on 4 off)

Pay rate: £12.00 Per hour

Location: Canterbury, CT2

 Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks.

University Nights Library Ambassador duties:

• Access control and keeping access / egress records
• Maintenance of logbooks and registers
• Notifying appropriate people that a visitor has arrived to see them
• Keeping track of the people arriving for appointments and when they leave the building
• Answering phone calls and responding appropriately to the callers needs
• Dealing with visitors and their requests
• Receive and pass on mail deliveries.
• Assist visitors when leaving the premises, e.g. arrange taxis
• Answer alarms and investigate disturbances
• Monitor and authorize entrance and departure of employees and other persons to guard against theft and maintain security of your premises
• Contact the police or fire departments in cases of emergency
• Check alarm circuits and ensure the alarm system is functioning properly
• Monitor and adjust controls that regulate building systems, such as air conditioning, furnace
• Assisting with book returns

Essential Experience:

• Smart, Professional and inspire confidence to our clients
• Must be competent in incident report writing
• Good radio skills
• Good communication skills on all levels
• Strong Customer service skills
• Confident in conflict management skills, Safeguarding and prevention
• Strong work ethic and proactive mindset to resolve all concerns to client expectation

City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.