IT AI and Analytics Head

The Head of IT for Analytics and AI is a strategic leadership role responsible for driving the organizations data-driven transformation. This position oversees the development and execution of enterprise-wide analytics and AI strategies, ensuring alignment with business goals, operational efficiency, and innovation.

The role combines deep technical expertise with visionary leadership to harness emerging technologies and deliver actionable insights.

Responsibilities:

The Employee will:

• Define and lead the analytics and AI vision, strategy, and roadmap across the enterprise.
• Align data and AI initiatives with business objectives, digital transformation goals, and IT architecture.

Data & AI Governance

• Establish governance frameworks for data quality, privacy, and ethical AI use.
• Ensure compliance with internal policies such as the CPL Artificial Intelligence Policy.

Technology Enablement

• Champion the adoption of modern platforms including SaaS, IaaS, PaaS, APIs, microservices, and event-driven IT.
• Lead the evaluation and deployment of generative AI and predictive analytics tools.

Operational Excellence

• Oversee the integration of analytics into IT operations, including infrastructure, service management, and enterprise applications.
• Drive continuous improvement through data-driven insights and process optimization.

Team & Stakeholder Management

• Build and lead cross-functional teams of data scientists, engineers, and analysts.
• Collaborate with business units, HR, finance, and compliance to embed analytics into decision-making.

Preferred Qualifications, Capabilities, and Skills:

• Bachelors or Masters degree in Computer Science, Data Science, Information Systems, or related field.
• 10+ years of experience in IT leadership roles, with at least 5 years in analytics and/or AI.
• Proven track record of delivering enterprise-scale analytics and AI solutions.
• Excellent team player, ability to work well within teams and across departments.
• Ability to handle high-pressure situations and navigate complex environments.
• Experience of championing organizational evolution, e.g. leading initiatives, products, services, or interactions.

Skills Required: 

• Deep understanding of business models, financial analysis, and risk management.
• Expertise in agile and lean methodologies, ITIL, and enterprise architecture frameworks.
• Familiarity with AI lifecycle management, including model development, deployment, and monitoring.
• Strong grasp of emerging technologies such as generative AI, automation, and data mesh.
• Knowledge of business models, operating models, financial models, cost-benefit and trade-off analysis, budgeting, and risk management.
• Knowledge of business ecosystems, software as a service (SaaS), infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics.
• Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and enterprise architecture and ITIL frameworks.
• Understanding of the different types of agile principles, methodologies and frameworks, especially those designed to be scaled at enterprise level.
• Excellent written, verbal, communication and presentation skills, with the ability to articulate complex ideas to both technical and nontechnical audience

Competencies:

• Strong leadership skills, along with exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation.
• Strong consulting skills, such as targeted communications, engagement management, stakeholder management and business development.
• Organizational and political savvy, with situational awareness to navigate complex environments and overcome obstacles.
• Ability to balance the long-term (big picture) and short-term implications of individual decisions and organizational goals.
• Innovative, consultative approach to driving digital business strategies and transformation.
• Business acumen, with the ability to understand and communicate in the language of the business

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About CITADEL Pacific

CITADEL Pacific Ltd. (CPL) is a diversified private holding company with operations in the Philippines, Hong Kong, Macau, the Republic of Palau, the Commonwealth of the Northern Mariana Islands, and the US Territory of Guam.

Our holdings range from controlling stakes in companies engaged in telecommunications, retail, petroleum and gas distribution, commercial, and industrial property, in-flight catering, and manpower services. Recent acquisitions entering Solar and Data Center businesses position CITADEL to future facing and fast-growing industries in renewables energy and digital infrastructure. Our recent acquisitions of Solar and Data Center businesses position CITADEL in future-facing, fast-growing industries within the renewable energy and digital infrastructure sectors.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.