Inside Sales Representative - Manila

The Inside Sales Representative is responsible for managing and processing customer
bookings and shipment confirmations for online and interline cargo services, including booking finalization, CBA reporting, and daily shipment monitoring and advisories. The role ensures timely preparation and submission of Proof of Delivery (POD), completion of cargo acceptance and transfer documentation, and coordination of booking cancellations and unused space with airline partners. 

It also involves monitoring PMC requisitions and inventory, coordinating with
United Headquarters, global hub stations, Operations, and customers to address service
concerns, documentation, and packaging requirements, and providing booking and
confirmation support for other airline partners as needed to ensure efficient cargo operations and seamless customer service. The position also performs other related duties as may be assigned by the immediate superior

Duties and Responsibilities: 

1. Responsible for all bookings and confirmation placed by
the customer both for ONLINE & INTERLINE
2. Tasked to do the booking finalization and CBA report.
3. Responsible for the daily shipment monitoring and
advising.
4. Responsible for POD (Proof of Delivery) sending to
customers daily.
5. Help in OA bookings and confirmation after sales duty
when needed.
6. Help in daily finalization of bookings prior flight time.
7. Prepare all documentations needed foR acceptance and
transfers (ONLINE/INTERLINE)
8. Responsible for PMC requisition and inventor.
9. Responsible in the cancellation of unused space via
Japan for shipments offloaded/partially lifted by OA
partners.
10.Responsible in communicating with United HQ and HUB
stations worldwide for any service concerns.
11.Responsible for coordinating with Operations and
customers to resolve documentation and packaging
issues identified during cargo acceptance.
12. Performs other related duties as may be assigned by the
immediate superior

Preferred Qualifications:

• Bachelor's degree holder (Airline/aviation related)
• Candidates must have a minimum of three (3) years
  of relevant work experience; A sales background is an advantage
• Candidates with experience in the cargo and logistics industry are strongly preferred.

_______________________

About MHI Investment Holdings Inc.

MHI is a trusted service provider with deep experience in client-services through its various operating businesses and a track record of long-standing relationships with global blue-chip clients.

Founded in 1997, MHI expanded from ground handling support and became a one-stop-shop for both carriers and passengers across major airports in the Philippines. The company has now diversified to be a leading service provider engaged in airline catering, manpower training and deployment, and warehousing.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.