Job Openings
Bilingual Spanish-Speaking Receptionist - Insurance Agent Team Member
About the job Bilingual Spanish-Speaking Receptionist - Insurance Agent Team Member
BE ON THE FRONTLINE OF HELPING OTHERS.
Do you enjoy working with people and making meaningful connections? Make a difference with The Chung Group in your community today!
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance independent contractor agent may be the career for you!
Responsibilities
- Provide prompt, accurate, and friendly customer service.
- Handle customer inquiries and resolve issues in a professional and timely manner
- Communicate effectively with customers in both English and Spanish
- Collaborate with internal teams to address customer needs
- Maintain accurate and detailed records of customer interactions
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Excellent communication skills written, verbal, and listening (English and Spanish)
- Ability to resolve complex customer issues
- Pride in getting work done accurately and timely
- People-oriented
- Ability to work in a team environment
- Ability to multi-task