Sales Development Representative

About the Company

We're an international B2B provider of voice telecommunications infrastructure — SIP trunking, DID numbers, and AI Voice solutions. We help contact centers, IT companies, fintech and forex businesses, AI voice startups, and telecom resellers scale their voice communications globally. We operate our own network across 12 points of presence worldwide, with direct connections to Tier-1 carriers and local numbers in 130+ countries.

Our clients include Revolut, XM, Exness, EasyMarkets, Sinch, Ubuntu, UNICEF, and hundreds of B2B companies worldwide.

We're growing fast in the AI Voice space — building integrations with ElevenLabs, LiveKit, Vapi, and Retell AI. This is one of the hottest niches in the CPaaS industry right now, and you'll be on the front line of it.

About the Role

We're looking for a proactive and motivated Sales Development Representative to join our team in Larnaca. As an SDR, you'll be the first point of contact for potential customers — creating awareness of our platform, generating qualified leads, and opening doors for the sales team.

This is a role for someone who enjoys the hunt — researching target markets, reaching out to senior decision-makers, and seeing the impact of your outreach in real numbers. If you thrive on outbound activity, want to learn the CPaaS and AI Voice industry from the inside, and grow into a full-cycle sales role over time — we'd love to talk.

What You'll Do

• Lead Generation — Proactively identify and qualify potential leads through research, outreach, and inbound inquiries. Use email, phone, conferences, and social media to generate interest and create sales opportunities.
• Market Research — Study customer needs, industry trends, and competitive landscape across target segments (contact centers, fintech, forex, AI voice, telecom resellers). Translate insights into tailored sales pitches.
• Prospecting — Build and manage a pipeline of leads. Engage with prospects to assess their interest and readiness, qualify them based on predefined criteria, and hand off to the sales team.
• Sales Outreach — Run outbound calls and emails to introduce our platform, educate prospects on its benefits, and book meetings for Account Executives.
• Outreach Sequences — Use sales automation tools to run regular sequences across focus industries — tailored pitches, follow-ups, and calls. Continuously optimize for response and conversion.
• Sales Pitch Development — Refine messaging and scripts based on customer feedback and market insights. Adapt your approach for different customer segments.
• Collaboration with the Sales Team — Work closely with AEs to ensure smooth handover of qualified leads and a coordinated sales process.
• Sales Metrics & Reporting — Track and report on key performance metrics: SQLs generated, lead conversion rates, outreach effectiveness, pipeline growth.

What You Bring

• 1–3 years of B2B sales experience in an SDR, BDR, or similar outbound role — ideally in tech, SaaS, telecom, or CPaaS
• Strong communication and interpersonal skills — comfortable on the phone and in writing
• Goal-oriented mindset with a drive to hit and exceed targets
• Self-starter who thrives in an outbound, target-driven environment
• Fluent English (working language — international client base)
• Bachelor's degree in Technology, Business, Marketing, or a related field
• Familiarity with CRM tools and sales automation software (HubSpot, Salesforce, Pipedrive, Outreach, SalesLoft, Apollo)
• Confident, persistent, and curious — you enjoy learning new industries and new buyer personas

Nice to Have

• Experience selling or generating leads for a technical B2B product (telecom, VoIP, API, CPaaS, SaaS infrastructure)
• Background in forex / CFD / fintech verticals (a major part of our ICP)
• Experience in AI Voice / conversational AI outreach
• Greek or Russian language — a plus for local and CIS client work
• Experience with sales automation tools and outbound cadences

What We Offer

• Competitive base salary + performance-based bonus 
• Medical coverage and a comprehensive benefits package
• Hybrid work format from our Larnaca office
• A dynamic environment that combines startup energy with the resources of an established business
• Real ownership over your pipeline and clear visibility into business impact
• Work with global clients in one of the fastest-growing niches in the industry (AI Voice)
• Clear career path — opportunity to grow into an Account Executive role