Retail Sales Associate

Retail Sales Associate

Location: Marietta, GA & Roswell, GA | Full-Time | On-Site
Compensation: Hourly Pay: $18-$22/hr + Commission: 1% of net sales (top performers average ~$1,000/month in commission)

Benefits: Health insurance, 401(k), PTO, HSA/FSA 

Schedule: 38-40 hrs/week | One weekend day required

Were partnering with a fast-growing home improvement retailer that serves homeowners, renovators, and contractors with high-quality building materials most notably entry doors, molding, and other in-demand products. These stores move fast, customers make big purchasing decisions, and the team is investing heavily in improving its sales experience and culture.

Were searching for a Retail Sales Associates who are energetic, engaging, and ready to own the customer experience from start to finish. If you love people, enjoy driving sales, and want a role where you can grow into higher-level phone or e-commerce sales-this is your lane.

Who You Are

• Customer-Loving: You genuinely enjoy meeting people, greeting walk-ins, and helping them feel confident in their purchase.

• Persuasive & Personable: You know how to ask questions, handle hesitation, and guide customers toward the right solution.

• Strong Phone Communicator: You can answer calls, follow up on quotes, and provide a smooth sales experience even when someone isn't in the showroom.

• Organized & Reliable: You can manage multiple customers at once, keep track of open quotes, and follow simple processes consistently.

• Motivated to Earn: Commission excites you. You enjoy setting goals and beating them.

• Adaptable: You're comfortable working in a retail environment where schedules rotate and priorities shift throughout the day.

• Team-Oriented: You support your stores sales goals and communicate clearly with your manager and teammates.

What You'll Do

• Create an Outstanding First Impression: Greet every customer with energy, interest, and a genuine desire to help.

• Guide Customers Through Big Purchases: Many buyers are making $3,000-$5,000 decisions your job is to educate, advise, and close.

• Drive Sales Both In-Person & Over the Phone:

  • Walk customers through available options

  • Send quotes or product links via text/email

  • Follow up on undecided buyers

  • Answer inbound calls and convert them into opportunities

• Follow Up With Intention: A major focus is improving touch points after the customer leaves answering questions, clarifying details, and keeping deals moving.

• Use Simple Technology:

  • Shopify POS

  • Basic text/email communication

  • Look up inventory, pricing, and product details

• Support Basic Store Operations:

  • Keep the showroom clean and presentable

  • Participate in light showroom upkeep (no heavy lifting)

  • Follow standard policies for pricing, payments, and returns

What Success Looks Like

• Customers leave feeling taken care of and often ask for you by name.

• You consistently follow up, close sales, and prevent opportunities from falling through the cracks.

• You adapt well to product knowledge and hit your stride within the first 30-90 days.

• Your monthly commission grows as your confidence and skills grow.

Ideal Background

• Minimum 1 year in retail, inside sales, or customer-facing roles

• Experience in home improvement, hardware, flooring, doors, or building materials is helpful but not required

• Someone who thrives in a fast-moving, customer-heavy environment

• Someone comfortable talking to contractors, renovators, and homeowners alike