Restaurant Manager

Job Title: Restaurant Manager (RM)

Job Summary:

We are seeking an experienced and customer-focused Restaurant Manager (RM) to lead the daily operations of a restaurant or F&B outlet. The RM will be responsible for delivering an exceptional dining experience, managing staff performance, ensuring profitability, and upholding service and hygiene standards.

Key Responsibilities:

• Oversee daily front-of-house and back-of-house restaurant operations.

• Ensure high standards of customer service, food quality, and ambiance.

• Lead, train, and motivate staff to achieve service excellence.

• Manage reservations, guest feedback, and conflict resolution.

• Handle budgeting, cost control, and P&L reports.

• Monitor inventory, ordering, and supplier relationships.

• Implement hygiene, safety, and licensing compliance protocols.

• Coordinate with chefs and kitchen team for smooth service flow.

• Execute marketing and promotional activities to increase revenue.

Requirements:

• Proven work experience as a Restaurant Manager or in a similar role.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Solid understanding of restaurant operations and hospitality best practices.

• Familiarity with POS systems and restaurant management software.

• Degree/Diploma in Hospitality Management or related field preferred.

• Flexible with working hours, including weekends and holidays.