Housing Officer

Housing Officer Role



Our Whanau



We have a focus as an organisation to provide the appropriate support to whanau across NZ where we have identified that the government agency known as the Ministry for Social Development have failed to provide essential appropriate support to whanau. In addition we provide a number of other services in replacement to the lack of services provided by government agencies across all government roles as part of public serving.



Our organisation group known as Change Generation moderates the voice for change and provides services under (Tahi Whanau Tautoko and CWAAGNZ) therefore this allows you as an applicant the ability to be part of the first organisation to be:

not government funded by any government agency or NGO
Putting in place better support strategies for whanau
Supporting whanau across every single aspect of their case and following after the case has been closed by any government agency
We are all a whanau aspect and focus


The Role



The role of housing officer is a very important role when we talk about the amount of people that are insufficiently housed or not provided with ongoing support and conflict resolution strategies this is where your role as Housing Officer will come into play.



Duties may include but not limited to:

Finding suitable housing for our Housing Clients
Working with appropriate community organisations and MSD to find the appropriate housing
Assisting with housing support applications through Kainga Ora
Working with Families and Tamariki to understand needs through our needs assessment process
Working with other segments to ensure wrap around service promise is being delivered
Assisting with the running of community events in relation to housing
Fulfilling our obligation to Whanau to be there for them 100% whenever they need us
Phone Communication
Email Communication
Face to Face Communication (Restricted under Level 3 and Level 4 COVID 19 NZ Regulations and Legislation)
General Case Management and Housing Support Duties included


Skill Requirements

Know the housing system
Know the people
Empathise with the People
Solution Focused
Experience or Qualifications in Housing, Social Development or Social Work areas will be highly regarded however this is not essential
NON NEGOTIABLE - HAVE A PASSION FOR MAKING CHANGE AND PROVIDING AROHA TO THE PEOPLE OF NZ

Job requirements

The requirements of the role of Housing Officer are as follows:

- Must excel to excellence in relation to problem solving

- Must have experience in roles in supporting the community

- Must have key communication skills

- Must be able to or have knowledge of navigating through the Housing System or Having knowledge of the Housing Market

- Must have a focus of helping people