Management Trainee - Jollibee Ormoc / Palompon

We are looking for professional, trustworthy and customer-focused individuals to join our team as Management Trainees (MTs). This role is designed to prepare future leaders for promotion to Assistant Restaurant Manager positions.

As a Management Trainee, you will work closely with the store management team and other departments to support daily operations, strengthen leadership skills, and help achieve overall business goals.

Possible Store Location/s:

• Jollibee - Ormoc, Palompon
• Chowking - Ormoc

What You'll Do (Duties and Responsibilities)

Management Trainees are expected to:

• Help implement and maintain Food, Safety, and Cleanliness (FSC) standards to achieve high operational audit ratings
• Assist in overseeing day-to-day store operations and ensuring smooth shift execution and high quality of service throughout the shift
• Support the store team in delivering excellent customer service and resolving customer concerns promptly
• Assist in implementing sales-building and promotional activities
• Support manpower management, including hiring, onboarding, scheduling, and team coordination
• Identify opportunities to improve operational efficiency, cost management, and store productivity
• Perform administrative tasks such as report preparation, document organization, permit processing, and implementation of store safety and health programs



What You'll Need (Qualifications):

Education:

• Bachelor's Degree in any course (Hotel and Restaurant Management or Business-related course preferred)

Work Experience:

• Fresh graduates are welcome to apply.
• Experience in retail, food service industry, customer service or any customer-facing work roles is an advantage

Skills & Work Ethic:

• Strong sense of responsibility and professionalism
• Good communication and leadership
• Willing to learn and take initiative
• Detail-oriented and organized
• Physically fit and willing to work in rotating shifts
• Proficient in using Microsoft Office programs like Word and Excel