Surgical Scheduling Coordinator

Key Responsibilities:

• Coordinates processes and routes all paperwork as required to meet physician and facility
  requirements.
  Provides accurate, thorough and complete documentation of all information pertinent to
  patient treatment.
  Returns and responds to all calls relating to scheduling timely.
  Ensures medical clearances are obtained by patient prior to surgery.
  Obtains authorizations prior to surgery date.
  Ensures insurance verifications are received prior to procedures.
  Takes payments for procedures and past due balances.
  Reschedules procedure appointments as needed.
  Helps with other ancillary tasks including but not limited to following up with patients that no
  show or cancel surgical appointments, sending H&P orders and consents to outside hospitals.
  Works as a team member within the patient services department and all other departments.
  Establishes and maintains effective working relationships with physicians, staff and
  management.
  Documents work processes as required.
  Demonstrates courtesy and helpfulness toward patients and their families.
  Perform other job-related duties as assigned by management.

Qualifications:

• Minimum 1- year experience in surgery/procedure scheduling
  Familiarity with CPT codes, as well as ICD 9 and ICD 10
  Knowledge with pre-verification / pre-authorization for patients
  Proficiency with Microsoft Office applications: Word, Excel and Outlook
  Extreme politeness and customer service attitude to patients and facilities where procedures
  are being scheduled
  Team player, working in a respectful and cooperative manner with other office staff members
  Dedicated work ethic and concern for overall patient well-being