Admin Assistant/After Hours Support - FT - AU

Key Responsibilities

• Prepare, maintain, and update employee rosters and shift schedules.
• Answer incoming calls and coordinate shift cancellations, replacements, and additional staffing requirements.
• Communicate regularly with clients and a multicultural workforce via phone and email.
• Create and maintain Excel spreadsheets, databases, and administrative records.
• Manage employee onboarding documentation, training records, and compliance requirements for new and existing staff.
• Ensure all records and documentation are accurate, organised, and up to date.
• Respond promptly to changing staffing needs and urgent scheduling requests.
  
• Provide support across all states in Australia

Requirements

• Previous experience in a labour-hire recruitment agency or similar industry is essential.
• Proven experience working in a fast-paced environment with changing priorities.
• Intermediate to advanced Microsoft Office skills, particularly Excel.
• Strong computer skills and experience managing databases and spreadsheets.
• Excellent verbal and written English communication skills.
• Exceptional attention to detail, organisational skills, and time management.
• Reliable, flexible, and able to work independently.
• Willingness to remain on standby during agreed working hours and accommodate additional hours or schedule changes when required.

Ideal Candidate

A proactive and dependable professional who can manage rostering demands, coordinate staffing changes efficiently, maintain accurate compliance records, and communicate confidently with clients and employees while working in a fast-paced environment.