About the job Danish Speaking Travel Advisor- Remote in Lithuania
Do you love travelling, discovering new places, and helping others plan their perfect getaway?
What if your passion for travel could become your everyday job while working remotely in Lithuania?
Trade familiar routines for something refreshingly different. In Lithuania, youll combine Nordic efficiency with Baltic charm building a stable international career while enjoying one of Europe's greenest and fast growing tech hub, vibrant city life, forest parks, cozy cafes, baroque old twon streets and a culture that truly values balance and quality of life.
As a Travel Advisor, you wont just answer questions- you'll help customers shape unforgettable journeys. Through inbound calls, email, and chat, you'll guide, support, and inspire travellers at every step of their experience, delivering a high-quality, customer-focused service.
What you will do
- Answer incoming communications from customer
- Conduct research to provide answers for customers to resolve their issues
- Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc
- Provide accurate, valid, and complete information by using the right tools, methods, and processes
- Ensure a high level of partner service and a positive partner experience
What we are looking for
- Fluency in Danish (C1) and English (B2)
- Prior experience in Customer service roles
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer savvy
What's in it for you
- Full remote based
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- Monthly salary: 2300€ Gross & bonus incentives
- Monthly bonus up to 250€/ month
- Employee discounts