Freight Bill Auditor

About us:

CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specializing in providing BPO Operations, Operations Management, Process Engineering and Innovation, and Cost Optimization solutions to clients in the Customer Services industry. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: https://CEF.inc

Key Responsibilities:

Duties and Responsibilities

• Process customer billing accurately and within requested time per their requirements and according to SDSA company policy for the various SDSA divisions.
• Manage, analyze & prepare correction forms for billing corrections in access database.
• Ability to understand and discuss essential freight documentation that supports charges invoiced and is required for payment.
• Possess a knowledge and understanding of how Billing functions affect P&L.
• Able to audit carrier freight bills and Interpret tariffs and contracts.
• Understand of the internal technologies required for daily functions.
• Investigate and diagnose potential errors and duplicate carrier billing.
• Performs ad-hoc reporting, as required.
• Performs other job related duties as required
• Flexible to work overtime when needed

Skills and Specifications

• Competent with Microsoft Office products, particularly Excel
• Clear and concise communication skills
• Prioritization, able to shift focus to urgent issues while not falling behind on other duties
• A good attitude and ability to work in a team setting
• Able to learn new systems quickly and adapt to abrupt changes
• Well organized and good follow up skills
• Able to sense urgency and know when to escalate for assistance
• Can create and maintain professional relationships with customers and carriers

Education and Qualifications

• Bachelors Degree preferred
• Relevant/Related Work Experience can be substituted for Bachelors Degree
• Eligible for Bilingual (Korean entry level) applicant

Other Qualifications:

• Legally authorized to work in the U.S. without any restrictions
• Okay to work 100% on-site in Coppell, TX