Quality Manager (Automotive Manufacturing) Bilingual in Korean - English

ABOUT US:

CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients in the Customer Service industry have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: https://CEF.inc

We anticipate that you possess extensive expertise in production procedures. Your capacity to guide and inspire your team towards peak performance will distinguish you as a leader. Decision-making and creative problem-solving will be central to your daily tasks. If you're up for the challenge, we're eager to talk with you.

We aim to guarantee an effective and productive manufacturing process that fulfills customer demands.

RESPONSIBILITIES:

• Oversee the daily operations of the Quality Control process in support of the organizational needs and comply with clients requirements and KPI (Key performance index).
• Drive continuous improvement efforts in process, documentation, and compliance with requirements.
• Leads and facilitates customer teleconferences, visits and audits as required.
• Provides timely provision of customer reports and updates.
• Develop, improve, and maintain integrity for Quality Management Standard documentation and processes.
• Help all departments to develop/improve Quality Management Standard documentation and processes, when necessary.
• Prepares daily reports and other documentation, as required by contract, and assists Plant Manager/COO and Programs in managing customer/third-party audits and inspections.
• Must be a self-starter, detail-oriented, organized, and have excellent writing, communication, and analytical skills.
• Maintenance of comprehensive Quality Control systems and procedures and update as necessary.
• Performs other incidental and related duties as required and assigned.
• Comply with Quality, Environmental, Safety Rules, and Material Management System requirements.
• Maintain a positive work environment by acting and communicating in a manner to get along with customers, clients, co-workers, and management.
• General QA/QC activities as required.
• Foster a work environment that promotes safety, quality, openness, trust, communication, teamwork, and customer satisfaction.
• Participates in risk and opportunities evaluation.
• Together with Management support quality objectives and key performance indicators.
• Lead implementation, integration and maintenance of additional management systems as required.
• Continuously analyze, review and audit Quality Management Standards (processes, documentation and complying with requirements) to identify areas for improvement in Quality Management Standards.
• Prioritizes of internal audit program. Administrates internal audits and reports internal audit results to Management.
• Coordinates and organizes Management Review Meetings.

SKILLS AND REQUIREMENTS:

• Experience in supervision of Quality Management Standard
• Experience in Automotive OEM manufacturing industry
• Excellent interpersonal skills and customer service focus
• Oral and written communication skills, strong interpersonal skills, and superior organizational abilities
• Ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment.
• Extensive knowledge of quality and safety requirements for automotive manufacturing.
• Proficient in Microsoft Office suite, and Outlook.
• Positive leadership skills
• Ability to make quick decisions in a fast-paced environment.
• Knowledge of process approach, risk management, continuous improvement, and ISO 9001 quality management system (preferred)

QUALIFICATIONS:

• 5-7+ years of experience in quality supervisory or management roles in automotive (OEM) manufacturing.
• Bachelor's degree in a related field preferred
• Working with clients to thoroughly understand and document their business process requirements

OTHER QUALIFICATIONS:

• Able to work full-time in the US without any restrictions