Site Lead (German - speaking) - On-site VALENCIA

Site Lead (German-speaking) - On-site | Leadership | Valencia, Spain

Location: Valencia (On-Site)
Contract Type: Full-time, Permanent

Lead Operations & Drive Success in a Growing Team

As a Site Lead in vibrant Valencia, you will be the heart of operations, ensuring your team thrives, performance targets are met, and customer satisfaction remains at the forefront. Your leadership will directly impact the success of key accounts and the development of the team members you mentor.

What Youll Do

• Oversee regional or market operations, handling performance and recruitment escalations

• Validate bonuses and staffing, ensuring smooth processes and motivating the team

• Implement retention strategies to enhance employee motivation and synergy

• Lead, coach, and develop team members, ensuring performance goals are met

• Handle escalated customer cases and ensure high service delivery standards

• Monitor attendance, performance, and ensure compliance with organizational policies

• Complete key projects to enhance team productivity and meet KPIs

What You Bring

• German (fluent) and English proficiency

• Minimum 3 years of experience in outbound sales or pipeline management, with at least 1 year in a management role

• Strong leadership and communication skills, both verbal and written

• Ability to mentor, coach, and provide direction in a fast-paced environment

• Proven track record in managing multi-tasking teams and meeting deadlines

Whats Offered

• Full-time contract (39 hours/week) with MondayFriday working hours (09:0018:00, Friday until 17:00)

• Office located in Valencia

• Comprehensive onboarding and training programs

• Career development opportunities with specialized courses

Ready to Lead and Shape the Future?

Step into a role where your leadership will drive change and success. Apply today and lead a thriving team in one of the most dynamic markets in Spain.