Dutch Customer Support Representative in Malta

Join Us: Dutch-Speaking Customer Support & Content Moderator

Location: Malta (On-site)
Work Schedule: Rotational shifts (early mornings and late evenings)

Passionate about creating a safer digital space?
We're looking for Dutch-speaking individuals to join our vibrant team in beautiful Malta! If you're enthusiastic about online safety, fraud detection, and providing outstanding user support, this could be your next big move.

Role Overview: Support & Moderation

In this dual role, your responsibilities will be divided between:

Customer Support (70%)

• Handle inquiries and complaints via email or live chat no phone calls involved

• Offer accurate and helpful responses using internal tools

• Meet service targets while ensuring a positive customer experience

• Report and escalate fraud or policy breaches through proper channels

️ Content Moderation (30%)

• Review user-generated content across online platforms

• Ensure all content complies with internal guidelines and regional laws

• Flag and address harmful, misleading, or inappropriate material

• Provide feedback and insights on trends and violations

Who Were Looking For

• Native Dutch or Flemish speaker, with strong English skills (B2 level)

• Confident using digital tools and familiar with Microsoft Office

• Sharp attention to detail and confident decision-making skills

• Open to learning, adaptable, and motivated experience not required!

• Positive team player with a genuine interest in digital well-being

What We Offer

• Permanent full-time contract

• Competitive salary with performance-based bonuses

• Additional quarterly support from government initiatives

• Clear path for internal promotions and career growth

• Comprehensive two-week onboarding and training

• Health insurance after six months of employment

• Flexible scheduling: 5 working days with 2 days off

️ Relocation Assistance

We make your move easy with full support:

• Airport pick-up upon arrival

• Initial hotel stay covered, with possible extension

• Partial reimbursement of flight costs after probation period

Make a difference in the digital world while enjoying Mediterranean life.
If youre ready to take on a meaningful role with purpose, wed love to hear from you!

Apply by sending your CV to: leslie.marquis@cbtalents.org

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