Job Openings German Customer Support in Malta

About the job German Customer Support in Malta

🌟 German Customer Support (Email & Chat) – Malta

Help create a safer digital world—while living in the heart of the Mediterranean!

Are you fluent in German and ready to make a real impact in the digital space? We’re looking for passionate individuals to join our team in Malta as Customer Support & Content Moderation Agents.

In this hybrid role, you'll combine the art of helping people with the responsibility of keeping online platforms safe. If you're detail-oriented, empathetic, and eager to learn, this could be the perfect opportunity for you.

What You’ll Be Doing

🔹 Customer Support (70%)

  • Assist users via email and chat—no phone calls required.

  • Provide helpful, friendly, and professional support in German and English.

  • Use the right tools to deliver accurate information and efficient solutions.

🔹 Content Moderation (30%)

  • Review user content across various apps and marketplaces.

  • Ensure all material follows guidelines and legal requirements.

  • Flag inappropriate content and escalate serious issues using internal systems.

What We’re Looking For

  • Fluent in German, with good written communication skills in English.

  • Comfortable using tools like Microsoft Word and Excel.

  • No experience? No problem. If you're curious, motivated, and detail-focused, we’ll train you!

  • A positive mindset and willingness to work rotating shifts (including evenings and weekends).

What You’ll Get

✅ Full training and ongoing support
✅ Health insurance (after 6 months)
✅ Career development and internal mobility opportunities
✅ Relocation support (airport pickup, hotel stay, and flight contribution)
✅ A welcoming team and a role with purpose

Ready to be part of something meaningful? Join us in making the internet a safer place—while enjoying everything Malta has to offer.

📩 Interested? Contact us at leslie.marquis@cbtalents.org
Let’s talk about your future in Malta!

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