German-speaking Customer Support (Remote from Portugal - BONUS)

Welcome Bonus of 2,000 Offered!

Job Title: German-Speaking Customer Excellence Representative
Location: Remote (Based in Northern Portugal)
Start Date: ASAP

Job Description:
Are you passionate about providing exceptional customer service and have a knack for sales? We are seeking a motivated German-speaking Customer Excellence Representative to join our team. In this role, you will be the first point of contact for our German-speaking clients, delivering excellent support and ensuring that each customers experience is smooth and memorable.

This is a fantastic opportunity to work remotely from Northern Portugal while being part of an exciting and growing team.

Key Responsibilities:

• Provide outstanding customer support in German via phone, email, or chat.

• Offer detailed product and service information to meet customer needs.

• Professionally handle customer inquiries, complaints, and concerns.

• Ensure high levels of customer satisfaction at all times.

What We Offer:

• Rotating shifts, 5 days a week

• Meal allowance

• Health insurance

• A dynamic and supportive work environment

• The flexibility to work remotely and maintain a healthy work-life balance

Who Were Looking For:

• Fluency in German (written and spoken)

• Intermediate English (written and spoken)

• Sales experience is required

• Excellent communication skills and problem-solving abilities

• Ability to work in a rotating shift schedule

• Must be based in Northern Portugal

If you're excited about joining a team that values customer excellence and offers great benefits, we'd love to hear from you! For more details, please contact leslie.marquis@cbtalents.org.