German Customer Service

Job Opportunity: Customer Service Agent (German)

Location: Lisbon, Portugal

Starting Date: 8th May 2025

We are seeking German-speaking Customer Service Agents to join our dynamic team in Lisbon. If you have experience or knowledge in digital marketing and/or web design and are passionate about these areas, this is the perfect role for you!

Position Details

Job Type:

• On-site
• 6-month CDD Contract (Fixed-term contract)

Working Hours:

• Monday to Friday: Rotative shifts between 06:00 AM 10:00 PM
• Days Off: Saturday and Sunday
• Commuting Support: Uber rides reimbursed up to 25.00 for early shifts starting at 06:00 AM.

Key Responsibilities

• Provide excellent customer support while ensuring timely resolution of inquiries.
• Assist customers with queries related to digital marketing and/or web design.
• Uphold high professional standards and work collaboratively within the team.

Salary & Benefits

Base Salary:

• 1,100 gross per month, paid over 14 months per year.

Additional Allowance:

• 180 gross per month, paid over 12 months per year.

Total Monthly Gross Salary:

• Combining salary and allowance: 1,280 gross per month.

Welcome Bonus:

• Earn a 3,000 Welcome Bonus upon successfully joining the team.

Candidate Requirements

• Fluent in German (C2) and English (C1).
• Prior experience or knowledge in digital marketing/web design (mandatory).
• Enthusiasm and passion for the fields of marketing and design.
• Strong problem-solving and communication skills.

Why Join Us?

• Enjoy a Monday to Friday schedule with weekends off.
• Uber reimbursement for early shifts starting at 06:00 AM.
• Be part of a professional, growing team with a focus on digital industries.
• Receive full training and career development opportunities.

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