Technical Customer Service (German)

Technical Customer Service (German)

Position Details:

• Language Requirement: German
• Location: Lisbon, Portugal
• Job Type: On-Site

Work Schedule:

• Monday to Friday: 08:00 AM to 08:00 PM (Rotational shifts)
• Saturday and Sunday: 08:00 AM to 05:00 PM
• Days Off: 2 days rotational

Compensation & Benefits:

• Base Salary: 1100 (14 payments/year)
• Performance Bonus: 135 (12 payments/year)
• Meal Allowance: 120 (12 payments/year)
• Welcome Bonus: 3000

Job Description:

As a Search Engine/Technical Customer Service Representative, you will:

• Provide technical support to customers in German regarding search engine-related issues.
• Resolve technical inquiries in a professional and timely manner.
• Collaborate with cross-functional teams where necessary.
• Ensure customer satisfaction and adherence to service standards through rotational shifts.

Requirements:

• Fluency in German (C1/native level).
• Strong communication and problem-solving skills.
• Availability to work rotational shifts on-site in Lisbon.

Don't miss the opportunity to join our vibrant team and enjoy a competitive salary with excellent benefits!
Apply now!