Job Openings German Customer Support

About the job German Customer Support

Job Posting: Sales Representative

Languages: German & English

Location: Athens, Greece

Start Date: 5 May 2025

About the Role

We are looking for a dynamic Sales Representative specializing in Customer Success Account Management who can communicate fluently in German and English. Join our modern, open-space premises located near the Intercontinental Hotel and Generali Insurance building in central Athens. Easily accessible via public transport, just 20 minutes from nearby hotel areas.

Work Conditions

  • Schedule: Monday to Friday (9:00 AM 7:00 PM)
    • Rotating shifts: 917 / 1018 / 1119
  • Work Model: Hybrid (combination of onsite and work-from-home)
  • Training: 3 weeks

Working from Home Guidelines

  • Company-provided desktop for remote work; traveling and working from another location (outside Greece) is strictly prohibited unless manager approval is given.
  • Internet speed must exceed 25 Mbps (tested at fast.com). If lower performance is observed, working onsite may be required.

Relocation Information

  • Relocation Support:

    • Up to 300 reimbursement (flight ticket or other relocation costs - included in 1st payment).
    • 3 weeks of accommodation in a hotel near the office (after 3 weeks, no further assistance with housing).
    • Legal support for hiring documents (Candidates must gather required documents).
  • Requirements for Relocation:

    • Candidates relocating from abroad must arrive in Athens 7 days before the start date.
    • Employees relocating must work onsite for the first 3 months, unless they already have a permanent residence and reliable internet within Athens.

Benefits

  • Salary: 1,760 x 14 (annual package includes 12 monthly payments + 2 bonus payments for Easter, Christmas, and summer).
  • Other Allowances: 50 meal voucher ticket per month (for all projects).
  • Additional Benefits:
    • Private health and life insurance.
    • Performance bonus (subject to project confirmation).
    • Annual Leave: 25 days per year.

Contract Details

  • Type: Permanent contract
  • Hours: 40 hours per week (8 hours per day, 5 days a week).

Requirements

  • EU Citizenship or Residence card with full market access.
  • For remote roles, internet speed test (+25 Mbps) is mandatory.