German Content Moderator Porto

🚨 Content Moderator – German Speaker | Porto, Portugal

Are you detail-oriented, tech-savvy, and passionate about maintaining a safe and respectful online environment? We are currently seeking a German-speaking Content Moderator to join our dynamic team in Porto, one of Portugal’s most vibrant cities.

This is a fantastic opportunity to grow within a fast-paced, multicultural setting while contributing to a more positive digital space.

🔹 Position Details:

• Location: Porto, Portugal (On-site – POP | Porto Office Park)

• Schedule: Rotating shifts (24/7 coverage, with 2 days off per week)

• Contract Type: Permanent

• Relocation Package: Includes flight and temporary accommodation ( up to 3 weeks)

• Right to Work: A valid EU passport or Portuguese work permit is mandatory to be eligible for this position

🛠️ Key Responsibilities:

• Review user-generated content, legal notices, and complaints, particularly related to copyright or platform violations

• Audit and moderate content on a well-known social media platform

• Ensure that all moderation decisions are in line with client guidelines and performance metrics (KPIs)

• Maintain up-to-date knowledge of platform policies, tools, and client services

• Protect user data and uphold compliance protocols

• Identify trends, report issues, and help ensure high-quality user experiences

✅ Ideal Candidate Profile:

• Proficient in German (C1 level) and fluent in English (B2 or above)

• Comfortable with PC navigation and digital platforms

• Excellent communication skills — written and verbal

• Ability to work independently and within a team

• Strong attention to detail and patience in repetitive, fast-paced environments

• Flexible with work schedules, including night and weekend shifts

• Previous experience in a related field is a plus, though not required

• Strong customer service orientation is highly valued

🍽️ Additional Perks:

• Meal allowance provided

• Full training included

• Supportive team environment with career development opportunities

• Work at a modern, accessible location in the heart of Porto