Italian speaking Customer Support Agent

🌞 Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island? 🌴

Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle.

If you're an Italian speaker looking for an exciting career opportunity abroad, this is your chance!

📍 Location: Malta
💼 Role: Customer Service Representative for a global client
🌍 Environment: Dynamic and international

🔹 Key Responsibilities:
✅ Handle inbound customer inquiries via phone, email, and chat.
✅ Provide support with product information, troubleshooting, and issue resolution.
✅ Ensure a top-tier customer experience through excellent service.
✅ Follow up on customer requests and escalate issues when needed.

📝 Requirements:
✅ Language skills: Italian (C1/C2) & English (C1).
✅ Soft skills: Strong problem-solving and communication abilities.
✅ Residence: Must already reside in Malta.
✅ Experience: Prior customer service experience is preferred but not required.

💼 What We Offer:
💰 Competitive salary + performance-based incentives
🎯 KPI Bonus: Up to €2,000/year, eligible after 6 months.
📜 Contract Type: Permanent.
🕒 Working hours: Monday - Sunday, 08:00 - 19:00 (shift-based).
📚 Full training provided to ensure your success!
🌏 Growth opportunities in an international setting.

🌊 Malta is calling!