German speaking Customer Delight Specialist in Greece

Enjoy the summer in Greece!!

About the Role

Are you fluent in German and passionate about helping customers? We’re looking for a Customer Service Representative to join our team in Athens! This role offers the flexibility to work on-site or remotely anywhere within Greece.

📍 Location: Athens, Greece (On-site or Remote within Greece)
📅 Start Date: May 23, 2025
🕒 Work Schedule:

• Monday to Friday: 10:00 AM – 6:30 PM
• Saturday & Sunday: 11:00 AM – 7:30 PM
• 40 hours per week (8 hours per day, 5 days a week)

Key Responsibilities

✅ Handle customer inquiries via phone, email, and chat.
✅ Provide technical troubleshooting and problem-solving support.
✅ Maintain policy compliance and ensure excellent customer service.
✅ Adapt communication styles based on customer needs.
✅ Document and escalate complex cases as needed.

What We Offer

🌟 Permanent contract (for on-site employees)
🌟 Remote work possibility within Greece
🌟 Supportive and multicultural work environment
🌟 Opportunities for career growth and development

Who We're Looking For

✔ Native/Fluent German speaker
✔ English proficiency (C1 level)
✔ High School Diploma or higher
✔ Strong troubleshooting and problem-solving skills
✔ Ability to work in a fast-paced environment

Would you be interested in learning more about this opportunity? Let us know, and we'd be happy to share further details! 🚀