Customer Support Specialist with Norwegian - Sofia, Bulgaria (on-site)

We're Hiring: Customer Support Specialist with Norwegian - Sofia, Bulgaria (on-site)

Do you speak Norwegian fluently and have strong English skills? Are you passionate about helping customers and providing excellent service? Join our international team in Sofia, where youll support users, solve issues, and ensure a high-quality customer experience.

Location: Sofia, Bulgaria (On-site)
EU Passport required
️Languages: Norwegian (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Rotational shifts including weekdays and weekends
️Relocation support provided if you're moving from abroad

What You'll Be Doing:

• Provide customer support via chat, email, or phone with professionalism and empathy

• Assist with product, account, and service-related inquiries

• Record and manage customer interactions accurately in internal systems

• Escalate complex cases when necessary according to internal processes

• Ensure customer satisfaction by delivering timely and effective solutions

What We Offer:

• Relocation package (travel & temporary accommodation support)

• Paid training and full onboarding program

• Multicultural work environment in Sofia

• Modern office facilities and supportive leadership

• Career development opportunities in customer service and operations

Build your international career while enjoying life in Bulgaria's vibrant capital.

Apply now and join our team in Sofia!

Contact: giuliano.cani@cbtalents.org