German Speaking Customer Support Agent

Are you looking for an exciting customer support opportunity? If so, this could be the perfect role for you! Keep reading to learn more about the German Customer Support Agent position we have open in Sofia, Bulgaria.

Key Responsibilities:

• Contacting potential clients by phone and by email.
• Closely managing and reporting on your sales pipeline.
• Consult with small-to-medium sized businesses in the market.
• Implementing tailored sales strategies to client portfolio.

Requirements:

• B2-level German and proficient English.

• Based in Bulgaria.

• Strong phone contact handling skills and active listening.

• Customer orientation and ability to adapt/respond to different types of characters.

• Holder of EU citizenship or Refugee card.

Working Schedule:

• Monday to Saturday, 10:00 AM 2:00 PM (Shifts)

• Five working days with two days off.

• Days-off are depending on the shift schedules

Benefits:

• Permanent contract and competitive salary.
• Additional payment for night hours work.
• 2 weeks training and 1 week nesting.
• Monthly transportation/internet allowance of 50 BGN net paid in addition to the salary.
• Additional payment for night hours.
• Medical and life Insurance.
• Discounts on services and products.
• A supportive team culture focused on development, growth, and success.

Ready to Apply?

If you're ready to take the next step in your customer support career and work with a fantastic team, we'd love to hear from you! Apply today.