Customer Service Representative Azerbaijani Speaker

Start Date: end of March 2025
Type: Full-Time

About the Role
Do you speak Azerbaijani fluently and enjoy assisting others? Were seeking enthusiastic Customer Service Representatives to join our team in Sofia this February! This is a fantastic opportunity to help Azerbaijani-speaking customers while advancing your career in a dynamic and inclusive environment.

Key Responsibilities

• Handle customer interactions via phone, email, and chat in Azerbaijani.
• Provide accurate resolutions for inquiries and troubleshoot issues.
• Share detailed product information and resolve account-related concerns.
• Maintain records of customer interactions using CRM tools.
• Work closely with internal teams to deliver top-tier customer service.

What Were Looking For

• Fluency in Azerbaijani (C1/C2 level) and strong English for internal communication.
• Great communication and problem-solving skills.
• Tech-savvy and eager to learn new systems.
• A customer-oriented mindset.
• Prior customer service experience is advantageous, but no mandatory training is provided.

What We Offer

• Competitive salary of 32003300 BGN gross per month, plus performance bonuses.
• Permanent Contract.
• Comprehensive training for success in your role.
• Health insurance and additional benefits.
• A multicultural and supportive team with career development opportunities.
• Fun team-building activities and social events.