Customer Support Representative German & English

Customer Support Representative German & English (On-Site in Bulgaria)

Are you fluent in German and English and looking for a dynamic customer support role? Join our team and provide top-tier assistance via email & chat (95%) for a global project!

Location: On-site Bulgaria

Work Schedule: Monday to Sunday in rotative shifts, 2 days off per week.

Flexible shifts available:

• Morning Shift: 10:00 AM 7:00 PM
• Late Shift: 12:00 PM 9:00 PM
• Night Shift: 5:00 PM 2:00 AM
• Part-time options available

Contract Type: Full-Time & Part-Time positions available

Job Responsibilities:

• Provide customer support via email & chat (95%), ensuring prompt and professional responses.
• Assist customers with inquiries, troubleshooting, and resolving issues efficiently.
• Maintain high-quality service standards and adhere to company policies.
• Collaborate with internal teams to ensure customer satisfaction.

Requirements:

• Fluent in German & English (C1 level).
• Strong written communication skills for email & chat support.
• Ability to work flexible shifts, including weekends and nights.
• Previous customer support experience is a plus but not required.

Salary & Benefits:

• Competitive Salary: 3,800 BGN gross per month
• Career growth opportunities in a fast-paced, international environment

Only local candidates in Bulgaria are eligible.

Ready to kick-start your career in customer support? Apply today!

Only shortlisted candidates will be contacted.