Customer Service Representative - Spanish Speaker

Customer Service Representative - Spanish Speaker

Location: Lisbon, Portugal
Schedule: Rotative Shifts (24/7) Including Night Shifts
Days Off: 2 Rotative Days
Work Model: On-Site

About the Role:

Are you a Spanish speaker looking for an exciting opportunity in the fintech industry? Join our team in Lisbon as a Customer Service Representative for a leading payment solutions account. Help customers with inquiries, transactions, and account support while ensuring a seamless service experience.

Key Responsibilities:

• Assist customers via phone, email, and chat
• Support users with payment processing, account issues, and transactions
• Troubleshoot technical problems and provide solutions
• Deliver excellent customer service in a fast-paced environment

What We Offer:

Salary: 870 euros/month (paid over 14 months)
Bonus: Up to 50 euros /month (paid over 12 months)
Career growth and training opportunities
Work in an international and dynamic team

What You Need:

Fluent Spanish (spoken & written) and good English skills
Strong communication and problem-solving skills
Previous customer service experience is a plus
Availability to work in rotating shifts, including nights
EU citizenship or valid work permit for Portugal

Ready to join an exciting industry? Apply now!