Job Openings
Portuguese Customer Service Representative – Outbound | Porto, Portugal
About the job Portuguese Customer Service Representative – Outbound | Porto, Portugal
Portuguese Customer Service Representative – Outbound | Porto, Portugal
Location: Porto, Portugal
Work Model: On-site
Employment Type: Full-time | 40 hours/week
Schedule: Rotational 24/7 shifts, with 2 days off
Target Start Date: 23 November 2026 (TBC)
Role Overview
We are looking for a Portuguese-speaking Customer Service Representative to join an international team in Porto.
The role focuses on outbound customer service, engaging with customers over the phone, communicating professionally and delivering a positive customer experience.
Salary & Compensation
- Gross base salary: €920/month
- Holiday allowance: €76.67
- Christmas allowance: €76.67
- Meal allowance: €154/month
- Total gross monthly compensation: €1,227.33
Training & Benefits
- 5 days of fully paid training
- Training compensation: €50 for the 5-day training period
- Private health and dental insurance after signing the employment contract
- 22 days of annual leave
- Portuguese employment contract
Requirements & Eligibility
- Fluent Portuguese communication skills
- Strong verbal communication and interpersonal skills
- Customer-focused attitude and professional telephone manner
- Comfortable working in an outbound customer service environment
- Flexibility to work rotating 24/7 shifts
- EU citizenship or valid Portuguese residency with authorisation to work in Portugal
No visa sponsorship is available. Candidates must already have the legal right to work in Portugal.
Apply Now
Interested candidates can submit their CV to: