Technical Customer Support Specialist (Search Engine)

Job Title: Technical Customer Support Specialist (Search Engine)
Location: Oriente, Lisbon
Start Date: 09 October 2024
Contract: CDD 6 months

Are you an Italian Native speaker with solid English skills (B2), passionate about tech and helping others? Join our dynamic team in Lisbon and deliver exceptional technical support for a well-known client (confidential).

What You'll Do:

• Provide top-notch support via phone, email, and chat
• Assist with pre-sales, general inquiries, and technical issues
• Resolve product and software-related problems with a customer-first approach
• Collaborate with technicians and escalate issues as needed
• Maintain brand consistency in all communications and manage your ticket queue ️

Work Hours:

• Monday to Friday: 08:00 AM 08:00 PM (rotational)
• Saturday & Sunday: 08:00 AM 05:00 PM

What We Offer:

• Salary: 1,000 (14 months)
• Additional Benefits: 120 /month + 7.23 /day for meals
• Relocation Package: Room in a shared apartment (280 /month, all utilities included) + reimbursement for airfare up to 400
• Flexible Shifts with weekend availability
• Ongoing training & development to help you grow

If you're ready to tackle tech challenges, provide excellent customer support, and be part of an exciting environment, apply now!