Spanish Customer Service Advisor

Job Title: Spanish Customer Service Advisor
Location: Athens, Greece (On-site)
Type: Full-time

Company Overview:
Join a dynamic, multinational company offering exciting opportunities for growth and development! Our team is expanding, and we are looking for enthusiastic and customer-focused individuals to join our customer service team in Athens.

Job Description:
As a Spanish Customer Service Advisor, you will be responsible for providing exceptional service to Spanish-speaking customers. You will handle inquiries, resolve issues, and ensure customer satisfaction by offering effective solutions via phone, email, or chat.

Key Responsibilities:

• Respond to customer inquiries in Spanish in a clear and professional manner.
• Provide solutions to customers' questions or concerns in a timely and efficient manner.
• Troubleshoot and resolve technical or service-related issues.
• Maintain a high level of product knowledge to provide accurate information to customers.
• Work within a team to meet customer satisfaction goals.
• Record customer interactions and escalate issues as necessary.

Requirements:

• Native or near-native proficiency in Spanish.
• Fluent in English (both spoken and written).
• Previous experience in customer service is preferred, but not required.
• Strong communication skills and a customer-first attitude.
• Ability to work in a fast-paced environment.
• Team player with the ability to work independently when required.
• Positive and professional demeanor.

Benefits:

• Competitive salary.
• Training and development opportunities.
• Multicultural and supportive work environment.
• Relocation assistance (if applicable).
• Healthcare benefits.

How to Apply:
If you're passionate about helping others and want to work in an exciting and international environment, apply today by sending your CV