Portuguese Customer Service Agent On-Site in Athens, Greece

Location: Athens, Greece
Job Type: Full-Time (On-Site)

Are you a fluent Portuguese speaker with a passion for providing outstanding customer support? Join our team in the historic and vibrant city of Athens, Greece, and be part of a dynamic international workplace!

Key Responsibilities

• Handle customer inquiries and support requests via phone, email, and chat in Portuguese.
• Assist customers with account-related issues, troubleshooting, and providing effective solutions.
• Deliver high-quality customer service while adhering to company policies and procedures.
• Maintain accurate and detailed records of customer interactions.
• Work collaboratively with other teams to resolve complex cases and ensure customer satisfaction.

Requirements

• Fluency in Portuguese (written and spoken) English proficiency is essential.
• Strong communication and problem-solving skills.
• Customer service experience is a plus, but not mandatory full training is provided.
• Ability to work in a fast-paced environment and handle customer interactions professionally.
• Tech-savvy with a willingness to learn new tools and systems.
• Eligible to work in Greece (work permit/visa sponsorship not provided).

What We Offer

• Competitive salary package, including performance bonuses.
• Paid training and continuous professional development.
• Career advancement opportunities within a global organization.
• A friendly and multicultural work environment.
• Assistance with relocation to Athens, including accommodation support.
• Private health insurance and other perks.

Why Athens?
Athens is a city steeped in history and culture, offering a unique blend of ancient landmarks and modern lifestyle. Enjoy a Mediterranean climate, delicious cuisine, and a thriving international community while building your career in one of Europes most iconic cities.

How to Apply
If youre ready to take on an exciting new challenge and join our team in Athens, send your CV in english.

We look forward to welcoming you to our team!