Customer Service Representative (Spanish and English)

Customer Service Representative (Spanish and English)
Location: Lisbon, Portugal
On-site Role

Job Description:
We are looking for a motivated and customer-oriented Customer Service Representative fluent in Spanish and English to join our team in Lisbon. The ideal candidate will have proven experience in customer service and possess excellent communication skills to effectively handle customer inquiries and provide solutions.

Responsibilities:

• Provide exceptional customer service via phone, email, or chat.
• Resolve customer inquiries, complaints, and issues efficiently and professionally.
• Maintain high levels of customer satisfaction and brand loyalty.
• Work as part of a dynamic team to meet and exceed targets.

Requirements:

• Fluency in Spanish (both written and spoken).
• Fluency in English (both written and spoken).
• Experience in customer service is mandatory.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• Availability to work on-site in Lisbon.

Benefits:

• Competitive salary.
• Professional development and training.
• Health and wellness benefits.
• Positive, inclusive, and collaborative work culture.

How to Apply:
If you meet the requirements and are excited about this opportunity, please submit your CV